Main Banner

Muffs & Cuffs

Williams Trading Co. Announces A Staged Soft Open Plan Effective May 4-11th

Pennsauken – Williams Trading Co. is pleased to announce a soft opening plan beginning the week of May 4th. Effective Monday, May 4, 2020, Williams Trading will be accepting drop shipment orders for it’s e-commerce customers. As of Monday, May 11th, 2020, all other customers such as Brick and mortar, and other sales channels will be able to place new orders. “The purpose of staging order flow is to allow a smooth transition, as states come back online with retailers. This will also allow us to plan for labor build up and support during start-up.” says Rich Pyne VP e-commerce.

We will start with a limited warehouse staff on Monday, May 4th and stage a “soft open” as we have enacted strict safety, sanitary and social distancing guidelines for our entire staff to follow. During this staged soft opening, the following terms and conditions will be followed for all orders.

Terms and conditions during our soft opening plan:

  • Stage I – All E-commerce customers can begin to place orders Monday, May 4th.
  • Stage II – All Brick and mortar customers and other sales channels can begin to place orders on Monday, May 11th.
  • Orders will be fulfilled on a first-in, first-out basis. All orders will be prioritized based on these guidelines. With limited staff, orders will possibly be delayed.
  • All orders must be placed using our Web orders system on our website. We are eventually working to have a paperless invoicing system. All customers will have the opportunity to have their invoice or packing slip emailed, faxed or available on our website.
  • Effective immediately, No “add-ons” to orders will be allowed due to excessive handling.
  • All drop ship customer service issues should be addressed in email to Richard Pyne at No Phone calls at this time.

“Our goal is to process all orders, and ship all orders complete each day. Due to the unpredictable nature of this soft opening, and unknown demand, this might not be possible. We will slowly move back into fulfillment for drop ship accounts and ramp up our capacity as retailers open up on a state by state basis.” says Robert Pyne Jr, CEO, Williams Trading Co.

For information on ordering or setting up an account, CLICK HERE.

You've come across the only wholesale adult toy distributor that isn't trying to compete with you! Our main goal is for your online adult toy store business to succeed! We have the resources and the knowledge to help your online adult toy store succeed. We ship for many of the oldest and most popular adult toy stores on the web.

At Muffs and Cuffs we go far beyond internet fulfillment!

In addition to our drop-shipping services we have many other services to offer. Take a minute to browse around and see what we're about. You can use the buttons above for easy navigation.

First of all, any information you find in this site is for your convenience. We publish and maintain this site solely for our customers.

If you become a customer of Muffs and Cuffs we can provide you with instant access to catalog images of all the sextoys, instant access to new products, and our online order system to simplify your customer services tasks. We also have all of the price lists you'll need to set up your adult toy store. Check out our services page for more details.

There are many companies claiming to be the biggest adult toys suppliers, biggest adult toys fulfillment companies, etc. We're not going to try to make that claim. The only claim we make is, we're the best.

Note to visitors: We sell wholesale; if you wish to order products for personal use, please visit adult sex toys.

Updated MAP Policy

Please visit our revised MAP policy for all participating vendors.

USPS Has renamed Express Mail to Priority Express Mail


        4.2 Priority Mail Express 1-Day Delivery

        4.2.1 Availability

        [6-2-14] [1-26-14] Priority Mail Express 1-Day Delivery is available via designated USPS facilities, designated Priority Mail Express collection boxes, or through Package Pickup or Pickup on Demand service, for overnight service to designated destination 3-digit ZIP Code delivery areas. For an additional option, see 4.2.5.

        4.2.2 Where Not Available

        Priority Mail Express 1-Day Delivery may not be available at or between all Post Offices or at all times of deposit. A Priority Mail Express 1-Day Delivery directory is available at Post Offices.

        4.2.3 Acceptance Times

        Priority Mail Express 1-Day Delivery mail must be presented by the times authorized by the postmaster. Priority Mail Express 1-Day Delivery items mailed after the time authorized by the postmaster are accepted for delivery on the second day after mailing, subject to 4.3.

        4.2.4 Delivery Times

        [3-3-14] [1-26-14] Except for items endorsed “Guaranteed by End of Day” per an approved customer agreement, items are delivered to an addressee within the delivery area of the destination facility by 12:00 p.m or 3 p.m. on the next day. If delivery is not made, the addressee is notified, a second notice is left on the third day, and a second delivery is attempted upon customer request. Items may be delivered by 10:30 a.m. for a fee under 1.7.

        4.2.5 Hold for Pickup

        [1-26-14] Under Hold for Pickup service, items presented under 4.2 are available for pick up by the addressee at the destination facility by 10:30 a.m. or 3 p.m. of the next day the destination office is open for retail business.

        4.3 Priority Mail Express 2-Day Delivery

        4.3.1 Availability

        [1-26-14] Priority Mail Express 2-Day Delivery is available to any destination not listed in the Priority Mail Express 1-Day Delivery directory mentioned in 4.2.2. For an additional option, see 4.3.5. 

New Freight Guidance from UPS and Fedex for 2015

Dear Valued Customer
Williams Trading would like to bring to your attention the new freight guidelines from both UPS and Fedex that will affect your shipping cost in 2015. As of Dec 28th our freight carriers are moving to a new model of calculating freight costs called Dimensional Weight.
Dimensional weight, used in shipping and freight, is a billing technique which takes into account the length, width, and height of a package.
Historically, shipping costs, were calculated based on gross weight. When charging only by weight, the lighter packages became unprofitable due to the amount of space they take up in the truck/aircraft/ship in proportion to their actual weight.
The concept of Dimensional Weight has been adopted by the transportation industry worldwide as a uniform means of establishing a minimum charge for the cubic space a package occupies. In fact, UPS and Fedex have recently announced that starting 2015, shipping charges on all shipments (air and ground) will be determined by greater of the actual weight and dimensional weight of a package. Prior to this announcement, dim weight charges were only applicable to packages of a specific size range and priority shipments.

You can learn more about Dimensional Weight from UPS and Fedex at the following links below.
Fedex Freight Calculator
UPS Freight Calculator